Since I was traveling on a paid ticket, I’d be eligible to earn miles as well. These are Classica (Economy Class), Classica Plus (Economy Plus), Ottima (short- and medium-haul Business Class) and Magnifica (long-haul Business Class). I fly a lot of airlines and Business Class aboard Alitalia (https://www.alitalia.com/en_us) is probably my favorite. In this trip report, I review Alitalia Business Class New York (JFK) To Rome (FCO) on the A330-200. We may receive compensation when you click on links to those products. In business class, you’ll get a lie-flat seat with direct aisle access and the food has actually received some solid reviews. For the main course I selected the roast salted codfish with polenta in a creamy fish sauce, which was once again plated at my seat. Both Delta and Alitalia are part of the SkyTeam Alliance and offer numerous flight options for travel from the US to Italy. pic.twitter.com/TsqNRfre62. Unfortunately there wasn’t any availability on the dates I needed, which wasn’t a huge surprise given that the flight was almost full. A RED VENTURES COMPANY. The seat controls were straightforward and responsive, though the touchscreen remote was fairly buggy — I’m not a fan. Once I decided to travel on Alitalia for my flight to Europe, my first thought was to burn some Delta miles for a business-class award. FAs were quite friendly and dressed in Alitalia’s chic uniforms . I understand that Alitalia isn’t directly responsible for a backup at immigration, but there’s no question that the airline should have influence at its hub airport, and could perhaps put some pressure on authorities to rectify the situation. The Alitalia long haul Business Class offers a high level of comfort, sleek cabins and a good service. Seats on both planes are arranged in a staggered 1-2-1 configuration, with just 20 seats in one cabin on the A330 and 30 seats on the 777, with 20 in the front and another 10 in a mini-cabin just behind. While the lounge wasn’t crowded, it was also way past its prime. I recently flew Alitalia from New York's JFK Airport to Rome in business class after I scored an incredible deal, and managed to stack two different discounts on the flight. According to Seatguru, these seats come with a 44″ pitch x 21″ width. I’d even go as far as to say it was better than business class on Air France, KLM, Lufthansa, and Delta’s non-lie … We may receive compensation when you click on links to those products. This post contains references to products from one or more of our advertisers. Both were very basic, but the crew kept them fairly clean. This was the last leg of the trip. This site does not include all credit card companies or all available credit card offers. Overall, Alitalia scored a 2.33/3, which is a “good” rating. travelux, Airline Rating: Alitalia (long haul Business Class), Airline Rating: Alitalia (long haul Business Class) | travelux, Hotel Review: Waldorf Astoria Maldives Ithaafushi, Airline Review: Eurowings BEST Premium Economy Class, Airline Review: Ethiopian Airlines Business Class Boeing 787. I headed out to the terminal a few minutes before our scheduled boarding time of 3:25pm, an hour before the 4:25pm departure. I was able to secure one business class seat from Rome nonstop to LAX on Alitalia. This graph displays a comparison of average grades for the selected cabin class of Alitalia (colored line) vs competing carriers (gray line) in order to visualize trends over time. That event was quite an adventure on its own, but I also had some fun getting across the pond, beginning with a flight from New York-JFK to Rome on bankrupt Alitalia. A very friendly flight attendant came by just after I boarded to offer juice or Champagne from a tray — I opted for the latter. Many passengers were beginning to get frustrated and impatient at that point. Seats are staggered, with even-numbered seats being “true” window seats. The immigration line at Rome FCO is literally out the door… insane. This flight was a continuation of a $1,000 one-way fare I took out of Nairobi involving travel on both Etihad and Alitalia. Sery Kim 4 years ago. ALL RIGHTS RESERVED. For … I was traveling on a Delta award ticket and I had redeemed 100,000 miles to fly business class to and from Europe. Quick note: This review is a compilation of two different trips I took in Alitalia A320 Europe business class. There was also a smaller room to the side… I’m really not sure what to make of this table. Imagine my surprise when I was informed that was for a single piece of luggage and that I now had to pay another 200 Euros extra to fly a 10kg small cabin bag from Rome to Malta. The food was simply top notch. I typically try to board first to get some photos of the empty cabin, but given the commotion at the gate there were a few passengers ahead of me by the time we finally stepped foot on the plane. A center console provided a second tray table and the armrests were adjustable. From the economy seat pitch, to the mediocre food, Alitalia A320 Europe business class was pretty much the lackluster experience I figured it would be. They sounded decent, but hardly outstanding. COMODIDAD Y VENTAJAS Todas las salas de espera Casa Alitalia permanecerán temporalmente cerradas para … The seats nearer the aisle suffer from a lack of privacy. Mom and Dad loaded up our old station wagon with food, clothes and three children, including an infant, for an epic journey. Before this trip, I never had flown Alitalia and despite the mix reviews, I was excited to fly the Italian carrier. While the Italian carrier is still rolling out its new interiors across the fleet, my 11-hour direct journey from Rome Fiumicino to Sao Paulo on the Boeing 777 included the airline’s upgraded business class service. ?What would you pick? My request was denied; when I pushed back a bit, the flight attendant offered to prepare an espresso with some pastries on the side, which did the trick. My return on also-bankrupt Air Berlin ended up being even more… exciting — you can read that review here. In this review I’ll explain why you should fly Alitalia nevertheless, especially in Business Class. Alitalia offers pretty spiffy Bulgari amenity kits, which a friendly flight attendant brought over shortly after I arrived at my seat. All seats include a side table, which in the case of “A” and “L” seats offers decent separation from the aisle. Boarding ended up getting pushed back a few minutes at a time. View the current offers here. …and a downward and forward camera view — though something wasn’t quite right with the camera alignment, as you can see below. Yet, the carrier is struggling financially for years now. There was absolutely no method to the madness up until 20 minutes after the scheduled boarding time, when a delay was announced and a gate agent aggressively asked the entire group of gathered passengers to step back about 30 feet so he could set up the boarding area. Seats are 22 inches wide on the 777, compared with 21 inches on the A330. I also requested an Aperol Spritz, which was served promptly. This site does not include all credit card companies or all available credit card offers. The Points Guy will not sell your email. Alitalia operates two types of long-haul aircraft, the Airbus A330-200 and Boeing 777-200ER, which is what I picked for my flight to Rome. Zach Honig. We booked using The Platinum Card from American Express to earn 5x points on airfare, which in this case netted 8,615 points, worth $164 based on TPG’s most recent valuations. Easily one of the best meals I’ve had on a plane — with the exception of the underwhelming cheese course and the breakfast I missed, of course. For my second course, I ordered the sea bream fillet, which was fresh, moist and loaded with flavor. This post contains references to products from one or more of our advertisers. I had originally selected seat 11J, in the last row of the second business-class cabin, but I moved to 1A, since that seat offers significantly more privacy. Alitalia offers four classes of service depending on the route and aircraft. Storage is tight, though, with an open area under the ottoman and only a small side compartment to the left or right of the seat. Another slick feature was the audio adjustment screen — believe it or not, this is the first time I’ve seen an in-flight entertainment system offer treble and bass adjustment. For me, the highlight was definitely the food. Center seats alternate between the “honeymoon” configuration above and the aisle-side position below. However, as part of a connecting itinerary, the cost of this flight can go down. On the 777, there’s a small toilet just behind the cockpit and a second small toilet between the two business-class cabins. single smile from any of them the entire flight, and almost a sense of entitlement, and as if they are While we never got a clear explanation for the delay, a few passengers noticed the captain sneaking through the gate area just a couple minutes before we were allowed on the plane. It’s three months since Alitalia revealed a refreshed look for its livery, brand and interiors. The standout part of the experience was the dining, with a 2.67/3 food rating. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Alitalia might have financial issues, but this is still a great option between the US and Europe. I credited the flight to Delta, earning 6,416 redeemable miles and MQMs, along with $1,283 MQDs. In early August I had the chance to fly back from a Europe vacation with Alitalia in business class from Rome (FCO) to Los Angeles (LAX). I was planning to use one of those, but I was pleasantly surprised to see that Alitalia operates its own lounge as well, which is also accessible to Philippine Airlines and Air China passengers. Ultimately, the agents began scanning boarding passes around 4:50pm, 25 minutes after our scheduled departure time. pic.twitter.com/NaqMoVIbZ3, — Zach Honig (@ZachHonig) September 17, 2017. Alitalia: Business Class - See 19,799 traveler reviews, 3,806 candid photos, and great deals for Alitalia, at Tripadvisor. Flight Review: Alitalia (777-200) Business Class From New York to Rome. For an explanation of our Advertising Policy, visit this page. The moving map page indicated that we had 30 minutes to go, so I asked if I could have breakfast anyway. Terms apply to the offers listed on this page. When in Rome… (or on the way to Rome?). Here's the business-class menu for Alitalia Flight 609 to Rome. Alitalia offers four classes of service depending on the route and aircraft. What Alitalia really needs to work on — other than overcoming its current financial situation — is the ground experience. On the A330-200 Alitalia offers 20 flat bed seats on their Magnifica business class cabin, Seats are arranged in an all-aisle access 1-2-1 configuration. Alitalia had offered an upgrade to business by email, because the advertised weight limit was 25kg I decided to go ahead in order to avoid any potential problems at the airport check in. Most of the lounges are sub-par, with the exception of Lufthansa’s First Class Wining and Dining facility, which I of course didn’t have access to with my Alitalia ticket. ???????????? There was also a moving map on the controller itself, which I definitely appreciated, since I could watch movies on the main screen while also keeping an eye on our position. Breakfast was a bit of a disappointment. It is not cheap, but I paid $20 for 200MB which at least allowed me to connect my iPhone and stay up-to-date on email and text messaging. My favorite dessert was the small chocolate pastry, which was filled with delicious, oozing chocolate. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). I still managed to sleep for most of the flight, and arrived in Rome feeling more refreshed than I usually do after a transatlantic redeye. If SkyMiles doesn’t offer much availability, booking this flight with cash can prove to be pricey. These were the first and last legs of the error fare I booked. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. There’s also a generous 46 inches of pitch on the 777-200ER, and, due to the position of the large footwell, I was able to keep my feet elevated even without reclining the seat. Delta SkyMilesis one of the most accessible currencies when it comes to using miles for Alitalia bookings. I found the IFE system to be adequate, with a fixed 15.4-inch screen. Alitalia flights depart from JFK’s Terminal 1, which I absolutely despise. After a fantastic five weeks traveling Europe, it was time to return to the states. I wasn’t quite sure what I wanted, and she was very patient as I asked questions about some of the dishes. Today, though, I’ll be sharing my experience on Alitalia, Europe’s most troubled large airline. I would like to subscribe to The Points Guy newsletters and special email promotions. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. I also had a side salad with the main course. If you’re traveling with a companion, I’d opt for the side-by-side “E” and “G” seats in odd-numbered rows, since even-numbered seats are quite far apart, and also much more exposed to the aisle. These are Classica (Economy Class), Classica Plus (Economy Plus), Ottima (short- and medium-haul Business Class) and Magnifica (long-haul Business Class). I was offered fresh grated parmesan as well. Dinner itself was quite the event, and started about an hour after takeoff when a flight attendant set my table and brought me my selected appetizer of Italian cured ham with orange slices and black olives. I won't be going hungry on this 8-hour flight ??? The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. by Rocky Horan Last updated April 14, 2019. This flight was by far one of the most surprising flights I have ever had! Review: Alitalia Business Class, Frankfurt to Rome. ALITALIA MAGNIFICA BUSINESS CLASS SEAT REVIEW : BOEING 777 Absolutely the worst service I have had in business class, especially at this price range. See, beginning with a flight from New York-JFK to Rome on bankrupt Alitalia, Lufthansa’s First Class Wining and Dining facility, Jordan Aviation could launch US flights with a former Emirates plane, You can now add select Chase business cards to Apple Pay, Indonesian 737-500 disappears with more than 60 people onboard, Blue Cash Preferred® Card from American Express. Beyond the amenity kit, there were noise-canceling headphones for me to use during the flight. While the seat arrangement meant I didn’t have to make eye contact with my neighbors, I had a perfect view of another passenger’s feet…, Pretty good privacy in Alitalia's staggered 1-2-1 biz = minimal eye contact… though I could do without this view. Review: Alitalia’s New Business Class Service. Once I decided to travel on Alitalia for my flight to Europe, my first thought was to burn some Delta miles for a business-class award. It included all of the essentials, and I can see the design being a hit — definitely not your run-of-the-mill business-class kit. Then, we arrived late in Rome and inexplicably pulled up to a bus gate. The seat was comfortable in bed mode, but the bedding itself was limited to a small pillow and a comforter. We were pushed back a few feet at a time over a span of five minutes. I could also choose from the sides, which included spinach, carrots, and potato puree and celery dumplings. Non-alcoholic beverages included sparkling water, juice and flavored water. From there, we were bussed to the terminal, where we encountered a gigantic queue at immigration. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Alitalia Business Class IFE + Wi-Fi I was pleased Alitalia had wi-fi onboard and it worked fairly well throughout the flight. In late September, I traveled to Europe for the 2017 Star Alliance MegaDo. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. You select content on the wired touchscreen remote, which I found to be a pain to use. Terminal 1 offers an underwhelming Air France lounge, along with a Korean Air lounge, both accessible via Priority Pass. It was outstanding. Update: Some offers mentioned below are no longer available. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). It was just a bit al dente and was fantastic overall. Alitalia’s ground service needs a lot of work, but the in-flight product is top-notch. Not only is the security situation always a mess — it took me 20 minutes to get through on this visit — but the terminal is quite dated. © 2021 THE POINTS GUY, LLC. The Cons: Poor experience at JFK, unexplained delay, the airline is bankrupt. Then, before we pushed back, another flight attendant took my dinner order and wine pick. pic.twitter.com/tacVqgx8Ih. My outstanding dinner and tiny "you were sleeping" breakfast on Alitalia 609 from JFK to Rome. Finally, dessert came out around 90 minutes after takeoff, which certainly wasn’t terrible, especially compared to my recent United flight to London. Alitalia business class, sometimes marketed as “Magnifica”, is in a 1-2-1 configuration across all their long haul aircraft. There was also a plastic-wrapped pillow and comforter. Window-side seats also alternate, with “A” and “L” seats in the odd-numbered rows offering much more privacy. Alitalia Business Class Reviews. Next up was the first course of pasta al pomodoro. Business Class on Alitalia is like most European carriers, a regular economy class seat with the middle blocked. Unfortunately there wasn’t any availability on the dates I needed, which wasn’t a huge surprise given that the flight was almost full. There was a decent variety, with a number of new releases, such as Gifted and Table 19; older films, including the Star Wars collection; and TV series, such as 30 Rock and Modern Family. There were also bags of chips and other snacks, along with a very modest selection of liquor. https://t.co/Uu1dcHP69r pic.twitter.com/iwh5dbmbZM, — Zach Honig (@ZachHonig) September 18, 2017. The orange slices had been marinated in olive oil, which gave them a really distinct, but pleasant flavor. Flying Alitalia Business Class from LAX to Rome; An Enjoyable Experience When I first booked my Alitalia flight, I said to myself “it’s going to be bad, but I have no choice,” and thought that it would be below expectations exactly like the business class cabin between Rome and Beirut. Alitalia is considered a good option for business class travelers according to bloggers and reviewers. One-way business class award tickets will require 70,000 miles. There was a lot of it, sure, but it was also outstanding. 210 Reviews Economy 7 Reviews Premium Economy 73 Reviews Business What is this graph? Alitalia refreshed their business class … There’s also a small literature compartment, a USB port and a universal power outlet. Oct 5, 2017. Alitalia business class first course. I settled on a paid round-trip flight to Frankfurt via Rome, with business class on the outbound and economy on the return for $1,723. I was especially pleased with my selection of 1A, located on the port side in the first row of the forward-most cabin. Please view our advertising policy page for more information. Considering Alitalia’s current financial situation, I’m going to go out on a limb and say that a renovation probably isn’t in the cards at this point. Alitalia gets a previously much deserved bum rap when it comes to their long-haul product, however I found their A330 service operated on former Air One aircraft to be excellent. The experience on board was top notch, though, and, armed with the expectation that there will be some inconveniences along the way, I’d definitely consider flying Alitalia again. Things were a total mess at JFK, with a disappointing lounge and terrible communication at the gate. Final Thoughts. Menus were waiting at my seat, including one covering the dinner and breakfast options, a wine list and a coffee menu. Please view our advertising policy page for more information. The Pros: Fantastic food, great crew, decent privacy in some seats. The cream puff, cheesecake and cheese plate were all good as well, but not memorable. With the first time taking the Alitalia’s A330 business class I have a magnificent impression: A true Comfort on-board, lovely service, great food and luxurious amenities on board. I checked back often to see if award space ever opened up — unfortunately it never did. No attention from staff until well after take off. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. la exclusividad se une a la clase business: la clase business en media distancia ofrece muchos servicios exclusivos para que su viaje sea cÓmodo y eficiente. Alitalia has a unique business class product that has recently become more refined following Etihad’s investment in Alitalia’s business and offers a soft product that is among the best available for Transatlantic flights. The gate ended up being quite a mess, with a delayed Air China 747-8 boarding from the same area. As for food options, Alitalia was serving a variety of packaged sandwiches, wraps and salads from a refrigerator. I settled on a paid round-trip flight to Frankfurt via Rome, with business class on the outbound and economy on the return for $1,723.We booked using The Platinum Card fr… Growing up, my parent’s idea of a trip was a singular, month-long, station wagon drive through the West. 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